Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To provide quality sales service that results in the production of business from new and existing sources which contributes to the profitability and growth of the company. Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To provide quality sales service that results in the production of business from new and existing sources which contributes to the profitability and growth of the company. Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets. Telephonically guide customers through the product offering, pricing, terms and conditions. Provide accurate and efficient quotation/s to customers. Maintain an agreed lead to sale ratio. Maintain an agreed lead to quote ratio. Maintain an agreed quote to sale ratio. Required to work shifts as scheduled. Manage all allocated leads. Sell according to agreed targets for the day. Maintain a 90% QA average on all calls. Accurately and efficiently capture all customer data. Finalise calls at point of contact, where possible. Forward accurate policy documents to customers within mandated timeframes. Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards. Manage time and workloads to ensure that deadlines and targets are met. Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer. Skills Education Closing Date 28 May 2024 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so. The Old Mutual Story! About Us Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience. #J-18808-Ljbffr