Operations Technician (Technical Support) Operations Technician (Technical Support) An Operations Technician to provide technical expertise and support for the installation, maintenance, and troubleshooting of hardware and networking systems to ensure optimal site operations.Who are you?Good communication skills and ability to collaborate effectively with cross-functional teams.Ability to analyze complex technical problems and implement effective solutions in a timely manner.Have a strong understanding of networking principles, protocols, and technologies (e.g., TCP/IP, VLANs, DHCP, DNS).What’s the role?You will be responsible for:Install, configure, and calibrate hardware components such as cameras, controllers, and access points according to technical specifications and site requirements.Conduct thorough testing and quality assurance checks to ensure proper functionality and performance of installed hardware.Troubleshoot and diagnose hardware and networking issues, utilizing technical knowledge and diagnostic tools to identify root causes and implement effective solutions.Collaborate closely with the operations team to integrate hardware systems with software platforms and ensure seamless functionality.Assist in the setup and configuration of networking infrastructure, including routers, switches, and firewalls, to support reliable data transmission and communication.Provide technical guidance and support during site upgrades, expansions, and system migrations to minimize disruptions and ensure successful implementation.Document technical procedures, configurations, and troubleshooting steps to facilitate knowledge sharing and support continuous improvement initiatives.Boxes to tick…MatricHikvision hardware experience - advantageousOwn vehicle and tools - advantageousProficiency in hardware installation, configuration, and calibration techniques.Hands-on experience with diagnostic tools and equipment for hardware and network troubleshooting.#J-18808-Ljbffr