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01.05.2024
Assistant Manager - Operations
Cape Town
... staff to achieve all KPI’s, through effective coaching, performance management, and to develop career progression through internal development programs.Stakeholder Management To ensure successful delivery of any project, programme or activity by engaging with an individual, group or ...
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WNS
28.05.2024
Assistant Manager - WFM Planner
Cape Town
... staff is available during peak periods Review and analyse the monthly, quarterly and yearly Contact Center Performance Reports for both internal and external stakeholders and distribute as required Devise and deliver project that benefits the campaign Create a yearly calendar of potential risk ...
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WNS
07.06.2024
Assistant Manager - Operations - Telecoms-South Africa
Cape Town
... personal Relationships, Proactive, Willingness to learn, Positive attitude, able to follow instructions.QualificationsEssential A Matric/Grade 12 CertificatePreferred A relevant tertiary qualificationEssentialExperience Required 1 year experience as a call center team leaderAdditional ...
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WNS
13.05.2024
Senior Group Manager - Operations
Cape Town
... WNS Cape Town, Western Cape, South Africa Company Description Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key ...
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WNS
13.05.2024
Operations Manager - Retail Contact Centre
Cape Town
... WNS Cape Town, Western Cape, South Africa Company Description Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key ...
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WNS
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