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10.05.2024
Director - Transitions
Cape Town
... personal and consultative skills is a must Strong CRM skills Deep understanding of the different aspects of BPO business – QA, MIS, SLA, Base-lining, etc PMP or other project management certification is a plus Knowledge and/or experience or certifications in Six Sigma or Green belt / black belt ...
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WNS
11.05.2024
Director - Transitions
Cape Town
... personal and consultative skills is a mustStrong CRM skillsDeep understanding of the different aspects of BPO business – QA, MIS, SLA, Base-lining, etcPMP or other project management certification is a plusKnowledge and/or experience or certifications in Six Sigma or Green belt / black belt is ...
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WNS
02.07.2024
Real Time Analyst - US Campaign (Night Shift)
Cape Town
... personal skills with problem solving approach.Exposure to at least one of the voices ACD tools like Avaya CMS, Nortel, Genesys etc.Demonstrated Customer Service Skills.QualificationsGrade 12Experience: 2-3 Years in WFMEducational Qualification: Post Matric qualificationAdditional InformationUS ...
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WNS
05.07.2024
Customer Service Team Manager – Financial Services - South Africa
Cape Town
... staff in a contact centre/call centre environmentExperience of working in a regulated environmentKnowledge of ZA systems, policies and procedures will be an added advantageAdditional InformationBehavioural Traits RequiredHigh degree of patience and assertiveness with excellent rapport-building ...
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WNS
Yesterday
Team Leader - Outbound - Bellville, South Africa
Cape Town
... WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
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WNS
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