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01.05.2024
Assistant Manager - Operations
Cape Town
... staff to achieve all KPI’s, through effective coaching, performance management, and to develop career progression through internal development programs. Stakeholder Management To ensure successful delivery of any project, programme or activity by engaging with an individual, group or ...
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WNS
13.06.2024
Assistant Manager: Quality
Cape Town
... Assistant Manager manages the Training and Quality framework that has been established in accordance to WNS standards and client consent, along with managing the Training & Quality resources. He / She will ensure compliance to training guidelines from the time a new hire is onboarded till the ...
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WNS
Yesterday
Assistant Manager - Operations
Cape Town
... WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
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WNS
27.05.2024
Assistant Manager - WFM Planner
Cape Town
... staff is available during peak periods Review and analyse the monthly, quarterly and yearly Contact Center Performance Reports for both internal and external stakeholders and distribute as required Devise and deliver project that benefits the campaign Create a yearly calendar of potential risk ...
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WNS
28.05.2024
Assistant Manager - WFM Planner
Cape Town
... staff is available during peak periods Review and analyse the monthly, quarterly and yearly Contact Center Performance Reports for both internal and external stakeholders and distribute as required Devise and deliver project that benefits the campaign Create a yearly calendar of potential risk ...
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WNS
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