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22.07.2024
Quality Group Manager
Cape Town
... standards.Manage 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU.Ensure best use of systems and technology to deliver effectively and efficiently.Ensure that the Quality team’s outputs meet stakeholder expectations in ...
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WNS
Today
Group Manager - Transactional Quality
Cape Town
... standards.Manage 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU.Ensure best use of systems and technology to deliver effectively and efficiently.Ensure that the Quality team’s outputs meet stakeholder expectations in ...
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WNS
07.07.2024
Takealot - Legal Counsel
Cape Town
... GroupUpdate and improve template documentsAssist with dispute resolution and general litigationMonitor and advise on new legal developments affecting the Takealot GroupConduct legal research, draft legal opinions, and provide legal advice to the Takealot Group as requiredProvide or facilitate ...
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Takealot Group
16.07.2024
Takealot - Senior Capacity Planner (Workforce)
Cape Town
... groups based on Historical contact patterns, shrinkages, and handle times.Develop the available forecasting tools to project future contact volumes for intra-day, daily, weekly, and monthly periods.Schedule adherence for the front-line as well as schedule and overtime forecasting based on lead ...
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Takealot Group
14.07.2024
Takealot - Senior Capacity Planner (Workforce)
Cape Town
... groups based on Historical contact patterns, shrinkages, and handle times. Develop the available forecasting tools to project future contact volumes for intra-day, daily, weekly, and monthly periods. Schedule adherence for the front-line as well as schedule and overtime forecasting based on ...
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Takealot Group
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