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Today
Call Center Operations Director
Cape Town
... include:o Forecasting accuracyo Revenue and margin goalso Client, customer, and Employee satisfaction scoreso Call volume projectionso Contractual bonus goalso Contractual client metric goalsWhat You Bring to the Role• Associate degree, technical school, or equivalent work experience• 4 years+ ...
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TeleTech Holdings, Inc.
Today
Employee Engagement Lead
Cape Town
... media team by sharing content and creating submissions for external awards ·Maintain good working and trusting relationships with all employee's and support teams What You Bring to the Role ·Bachelor's degree in communications or equivalent experience in communications ·Comfortable reviewing ...
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TeleTech Holdings, Inc.
Today
Reporting Analyst
Cape Town
... include business evaluation, process development, business analysis, business modeling and report development. On a typical day, you will be: · Developing new reports both proactively and in response to client request to improve operational efficiencies · Maintaining database records and ...
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TeleTech Holdings, Inc.
Today
Senior Operations Manager BPO
Cape Town
... include • Supporting the Senior Operations Director in defining the Operational strategy to ensure the long-term development and success of the business• Responsibility for the direct management and development of the junior management team• Responsibility for the development of the operational ...
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TeleTech Holdings, Inc.
29.06.2024
Facilities Support Officer
Cape Town
... including furniture moves, reconfiguration and ongoing process improvement. Conducts ongoing needs assessment by soliciting divisional headcount information and growth information to determine space needs for future planning. Proactively manage complete facility maintenance of building/sites ...
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TeleTech Holdings, Inc.
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