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Today
Team Leader - Insurance Call Centre (US Hours)
Cape Town
Team Leader - Insurance Call Centre (US Hours)Full-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking ...
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WNS (Holdings) Limited (ADR)
15.07.2024
Director - Transitions
Cape Town
... teamAble to take on additional responsibilities in the transition function (e.g. capability building)QualificationsMatricExcellent project management skills applied to wide range and number of project types, complexities, domains and geographiesSelf-starter, independent, initiator, strong ...
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WNS (Holdings) Limited (ADR)
12.07.2024
WFM Scheduler
Cape Town
... teams to manage and achieve the SLAsProcess related experience:Expert level understanding of Workforce management principles such as Erlang C etc.Extensive experience with short term forecasting and scheduling within the contact center environment in Both inbound, Outbound and Non voice ...
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WNS (Holdings) Limited (ADR)
12.07.2024
Insurance Call Centre Agent - Night Shift (US Hours)
Cape Town
... Team Leader promptly and fully to inform them of any problems, or unusual matters which may lead to an escalation or dissatisfied customer· Responsible for entering accurate information into systems. - Detailed documentation is required for potential future investigatory purposesMatric1 year of ...
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WNS (Holdings) Limited (ADR)
Today
Senior Consultant - Dgtl. Trnf.
Cape Town
... teams (internal and external)- Adherence to internal protocol around project identification, execution etc. through design thinking workshops, due-diligence, re-imagining customer journeys, blueprinting activities etc. keeping in mind customer effort reduction, improving straight through ...
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WNS (Holdings) Limited (ADR)
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