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12.06.2024
Travel Agent & Consultant,Customer service,Call center
gauteng, South Africa
... Call center recruitment company, we have branches in Durban CBD, we take people with experience and without call center experience we provide training This is a full-time on-site role located in Durban for a Customer Service Representative. The Customer Service Representative will be ...
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bmg staffing solution
23.06.2024
Senior Group Manager - Transactional Quality
Cape Town
... call center operation as well as project operation in order to ensure that we deliver actionable insights that can add value either internally or externally.Provides leadership for Global Quality team, and ensures adherence to company and department policies and procedures across multiple ...
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WNS (Holdings) Limited (ADR)
21.06.2024
Senior Group Manager - Transactional Quality
Cape Town
... call center operation as well as project operation in order to ensure that we deliver actionable insights that can add value either internally or externally. Provides leadership for Global Quality team, and ensures adherence to company and department policies and procedures across multiple ...
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WNS (Holdings) Limited (ADR)
21.06.2024
WFM Scheduler
Cape Town
... call routing anomalies using real time monitoring applications. Oversees and maintains the Workforce Management (WFM) Platform / System from Scheduling perspective Identifies real time call volume interruptions and system outages that impact contact center performance. •Escalates contact center ...
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WNS (Holdings) Limited (ADR)
17.06.2024
Assistant Manager - WFM
Cape Town
... call routing anomalies using real time monitoring applications.Oversees and maintains the Workforce Management (WFM) Platform / System from Scheduling perspectiveIdentifies real time call volume interruptions and system outages that impact contact center performance.•Escalates contact center ...
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WNS (Holdings) Limited (ADR)
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