Management Consultant Volvo Ison Xperiences Home Concept Furniture Manufacturers Ison Xperiences Jobs in Randburg | 13

- On-site training with technicians.- Service Bulletin guidance face to face.- Technical skill up with ride along by FTC's with technicians.- Guidance and resolution on usage of M-GSPN (mobile GSPN).- Reporting on Technical skill level of technician and gap analysis for improved technical ability.- ...

... management process and updating matrixManage and motivate agents through different formsQuality management/improvement through call evaluations for each agent weeklyEnsure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).Set key performance ...

... centre industry experienceFAIS, Compliance or QA related experienceExcellent time management skillsDetail orientationDeadline DriveExcellent Analytical skillsExcellent Listening skillsResults driven with a focus on quality and customer service;Applicants need to be fluent in the African ...

Based in RandburgShifts between 07:00 am- 20:00 pmWorking from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include ...

... manufacturers. Coordinate and manage Reverse Logistics schedule with the Warehouse manager manufacturers. Correspond via email and phone with manufacturers, customers, and internal departments regarding product returns and ensuring a safe working environment by product is safely stored, staged, ...