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04.07.2024
Incident Management Coordinator
Randburg
... Management Coordinator to manage and ensure that the systems major incidents are attended to timeously, always escalated and communicated accordingly and provide incidents reports and RCA to management. SLA Management Ensure SLA adherence for internal/external customers Report to management on ...
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Tracker South Africa
05.07.2024
Incident Management Coordinator
Randburg
... Management Coordinator to manage and ensure that the systems major incidents are attended to timeously, always escalated and communicated accordingly and provide incidents reports and RCA to management. SLA Management Ensure SLA adherence for internal/external customers Report to management on ...
More »
Tracker South Africa
Yesterday
Customer Engagement Agent (Inbound & Outbound)- 6 Months Fixed Term Contract
Randburg
... standards. Contribute towards maintaining a departmental Abandonment Rate and Service Level according to the company standards. Accurate capturing of data and updating of client information while speaking with the client. Ensure that Customer Service standards are maintained in a highly ...
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Tracker South Africa
Today
Installation Services Supervisor
Randburg
... management is done. Communication and feedback to sales and other parts of the organization is an essential part of the role to ensure we have a feedback loop that enhances the overall customer experience and strategic objectives. Marketing of Tracker products and services to both existing and ...
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Tracker South Africa
Today
Application Support Analyst
Randburg
... Management). ·Ability to effectively convey information of a highly technical nature to non-technical audiences for example, between Finance and Technology. ·Experience documenting KB articles and how to reference guides to enable 1st line support and more junior team members to easily pick up ...
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Tracker South Africa
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