Software Engineer Curiska (Pty) Ltd Msp Staffing (Pty) Ltd Lexisnexis Risk Solutions E-Merge Jobs in Milnerton | 11

... solutions across the customer baseCommunicate customer requirements internally.Ensure effective and timeous customer engagement to manage expectations of implementation.Communicate any potential delays of implementation to customer.Ensure queries are addressed and resolved timeously by relevant ...

... engineers, designers, and data analysts.3 Roles AvailableEmphasized product outcomes over outputs, driving product KPIs.Collaborates with various departments to influence product positioning, sales, and support.Thrived in ambiguous problem-solving situations and tackled complex ...

... software and patchesCustomer ServiceManage the after-hours support schedule and be the main point of escalation for urgent issues.Drive and provide detailed communication of support requests to customers, in line with the customer Service Level AgreementConfigure, troubleshoot, isolate, repair, ...

... software, API’s, component updates and patches.Represent the Switch squad in CAB.Ensure internal change requests are submitted, deployed, communicated, and followed up on for resolution.Provide 3rd line support functions for the payment service environments.Ensure production platforms are ...

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