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21.09.2024
Vice President
Cape Town
... BPO experience, ideally with a background in the banking industry, who possesses a strong sense of resilience and contributes significantly to business outcomes. Duties & Responsibilities: Ensure seamless support experiences for Customer Care, Sales, and Collections clients, resulting in ...
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Dash BPO South Africa (Pty) Ltd
06.09.2024
Operations Manager - BPO - US Hours- CPT
Cape Town
OPERATIONS MANAGER Job Description We are searching for a dedicated, supportive Operations Manager who can coach and motivate call Supervisors/Team Leads & Coordinators. The Operations Manager will hire employees and assist in the training process, ensuring team lead/supervisor is leading their ...
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Dash BPO
06.09.2024
Quality Assurance Manager BPO- US Hours- CPT
Cape Town
... Dash BPO is a leading provider of Business Process Outsourcing (BPO) services specializing in call center operations. We deliver high-quality customer support solutions to a diverse range of clients across various industries.Job Summary:We are seeking a diligent and experienced Quality Manager ...
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Dash BPO
06.09.2024
REAL TIME ANALYST - WFM - US HOURS - BPO – CPT
Cape Town
Real-Time AnalystAs a Real-Time Analyst, you will collaborate closely with the Operations team to monitor incoming queue volumes, report daily attendance, address real-time deviations, and ensure compliance with service level goals to maintain consistent performance.Floor Management:Monitor key ...
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Dash BPO
06.09.2024
Training Coordinator (Training Team Lead) - US BPO - US Hours - CPT
Cape Town
Summary / Objective The role involves managing a range of administrative and program management tasks. The coordinator will assist in planning and organizing all Training & Development (T&D) programs and activities and perform key operational duties for the department. The primary goal is to ensure ...
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Dash BPO
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