Requirements:Grade 12 (Essential)Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field (Desirable)A minimum of 2-years’ experience in Freight Forwarding and Logistics experience (Preferably export related)After hours availability is essentialAbility to identify the needs in the team and assist where neededTo have working knowledge of Google Workspace / Excel / InttraTo have the ability to read and interpret shipping documentationResilient with the ability to work under pressure and meet daily, weekly and monthly deadlinesStrong organisational and communication skills to manage workload and prioritiseAttention to detail and accuracyFast learner in internal and external computer systems and processesAbility to work with multiple key stakeholders both internal and external in dynamic industry changing environmentResponsibilities: Open files on systems and upload supporting documentationAccurately capture consignee instructions on systemsEnsure that final file covers are received from the Ops team before vessel sailingShipping instructions are submitted to the shipping lines as per the deadlinesPrepare, process and submit PPECB’s, Phyto’s, Certificate of Origins, Cargo Dues, Eur 1’s, Form A’s within the required timeframes. In accordance with required legislationEnsure that the client updates that shippers, contacts and instructions on systems and guide clients when neededEnsure that completed documents are available on systemsSystems are updated and accurate at all timesRelevant additional comments are made on systems. E.g costs / delaysComplete additional invoices information / comments / requests or Form 7’s within 30 days of vessel departureInform Line Manager of any documentation or client issues immediately and to flag the necessary with relevant departmentsLiaise with clients to ensure all required documents and information are received to process documents accordingly for the clients’ shipmentsInteract and communicate with 3rd party service providers such as but not limited to- shipping lines, Customs, PPECB, Chambers and DHL to complete documentation processes for our clients by managing exceptions with regard to queriesPerform all duties in line with the companies documentation KPI’sMinimum annual volume of 600 containers complexity dependent