Job Description:To improve and optimise all areas where a client (internal and external) interacts with the brand’s physical and digital touchpoints with the outcome of improving the overall experience and perceived value.(ads1)Job Requirements:Employee EngagementsVoice of Customer Platforms5 years’ experience in a similar environment, with exposure to:Culture & BehaviourService EnvironmentsA relevant tertiary qualification in Engineering – ProcessPrevious exposure to customer servicing, platform engagement, product design/enhancement, customer engagement, culture & behaviourGrade 12 National Certificate / VocationalJob Details:Company:Capitec BankVacancy Type:Full TimeJob Location:Stellenbosch, Western Cape, South AfricaApplication Deadline: N/A(ads2)Apply Hereinstantcareers.net#J-18808-Ljbffr