DescriptionLocation: Onsite in AustellPay: $19 – $24 (DOE)Duration: Temp to Hire (Performance/Attendance)Hours of Operations: Monday – Friday 8am – 5pm1 Weekend a year onsite inventoryTitle: Hiring Client Experience RepresentativesJob DutiesWe are seeking an energetic, detail-oriented Client Experience Representative Service Representative. The ideal candidate has previous manufacturing and distribution experience with a focus on client experience. You will be responsible for managing customer expectations and process orders. Experience in the rigid and corrugated packaging industry is a plus. As a thought leader, the candidate should possess the ability to identify and implement efficient ways to improve existing business relationship.High volume communication with client (Phone/E-mail)Work with sales team to manage client relationship and ordersInbound/Outbound CallsContinually analyzes the marketplace, provides quotations to customers & keeps customer pricing currentProcesses requests for sample product & materialsProfessional demeanor and communicationStrategic & creative thinking: able to see the big picture & can help to generate innovative out of the box approaches & improved processes to drive business results with minor supervisionStrong interpersonal, speaking & written skills to clearly articulate ideas, opinions, & recommendations so that others understand themJob RequirementExcellent written and oral communication skillsFriendliness, tact, efficiency, organization, patience, and the ability to work well under pressure and deadlines are keys to success in this position and client relationshipAccuracy is essential for documentation requirements... good attention to detail is neededAbility to multitask is essentialEager to learn, positive attitude, and flexibility are also importantCustomer Service and call center experience3 -5 years of work experience in a Business Service / Order Management rolePrevious experience supporting sales teams onboard new business clients is REQUIREDZendesk & Shopify Experience Is REQUIREDCustomer service within Manufacturing or Distribution experience is REQUIREDAfter completing Remx.com profile feel free to send UPDATED resume with this job title in the subject line to:Kehinde.Sosina@remx.comnullApply NowApplicant Privacy Policy#J-18808-Ljbffr