Description Location: Onsite in Austell Pay : $19 – $24 (DOE) Duration: Temp to Hire (Performance/Attendance) Hours of Operations: Monday – Friday 8am – 5pm 1 Weekend a year onsite inventory Title : Hiring Client Experience Representatives Job Duties We are seeking an energetic, detail-oriented Client Experience Representative Service Representative. The ideal candidate has previous manufacturing and distribution experience with a focus on client experience. You will be responsible for managing customer expectations and process orders. Experience in the rigid and corrugated packaging industry is a plus. As a thought leader, the candidate should possess the ability to identify and implement efficient ways to improve existing business relationship. High volume communication with client (Phone/E-mail) Work with sales team to manage client relationship and orders Inbound/Outbound Calls Continually analyzes the marketplace, provides quotations to customers&keeps customer pricing current Processes requests for sample product&materials Professional demeanor and communication Strategic&creative thinking: able to see the big picture&can help to generate innovative out of the box approaches&improved processes to drive business results with minor supervision Strong interpersonal, speaking&written skills to clearly articulate ideas, opinions,&recommendations so that others understand them Job Requirement Excellent written and oral communication skills Friendliness, tact, efficiency, organization, patience, and the ability to work well under pressure and deadlines are keys to success in this position and client relationship Accuracy is essential for documentation requirements... good attention to detail is needed Ability to multitask is essential Eager to learn, positive attitude, and flexibility are also important Customer Service and call center experience 3 -5 years of work experience in a Business Service / Order Management role Previous experience supporting sales teams onboard new business clients is REQUIRED Zendesk&Shopify Experience Is REQUIRED Customer service within Manufacturing or Distribution experience is REQUIRED After completing Remx.com profile feel free to send UPDATED resume with this job title in the subject line to: Kehinde.Sosina@remx.com null Apply Now Applicant Privacy Policy #J-18808-Ljbffr