Grade: E Position Purpose ENTER JOB DESCRIPTION HERE Strategy and Planning:• Research on emerging SAP BASIS best practices, languages and standards.Operational Management:• Perform stand-by duties after hours to ensure 24/7 application support to business• Scheduling and monitoring of critical batch tasks and interfaces• Resolution of BASIS related incident within SLA.• Analysis on incidents to identify trends and improvements required.• Administer the SAP Transport Management System (STMS.• System installations, upgrades, data refreshes, and correction updates.• Recommend and schedule software improvements and upgrades.• Contribute to Known Error Database.• Contribute to Service Catalogue • Implement Architectural standards. • Adhere to governance and best practice processes across ICT SDLC methodology.• Train, mentor, manage and provide guidance to Junior Staff.• Assist with identifying opportunities to enhance / improve business processes.• Analyze and evaluate relevant information to support the decision making process.• Produce relevant reports aligned to Outputs.• Work according to Agile, DevOps and Other Supported Methodologies.• Work in Adhere to governance and best practice processes across ICT SDLC methodology.• Troubleshoot system / application issues to resolve and implement preventative solutions• Establish and maintain effective working relationships with service providers, I.T. departments, team members, customers, and stakeholders.• Ensure a high quality predictable service• Capacity planning and forecasting • Development Lead Role on Projects. Acquisition and Implementation:• Participate in governance and standards workshops to establish principles, guardrails, processes and templates for ITC processes• Conduct research on emerging BASIS solutions best practices.• Continually develop skills in the applicable BASIS technologies as well as staying informed on new developments in those technologies.• Implement and test software upgrade as per plans through the entire.•Management of Team Members:• Manage Team members to align to delivery of New Requirements, Changes and Production Support.• Lead resolution in teams of Incidents and Problems.• Drive New Technology Implementations in team.• Mentor Junior inexperienced team members.• Create a culture of support and trust.• Champion Agile/Dev Ops culture in teams Qualifications and Experience • National Higher Diploma and/or B. Degree in Information TechnologyRequired Certifications:• Certification in ITIL, orCOBiT foundation• SAP Basis (Netweaver) certificationExperience:• Min 6 years’ relevant experience in a large enterprise of which at least 3 years at managerial level or specialist experience• Performed at least 1 new SAP installations and 1 SAP application upgrades.ROC• 8 years relevant and solid experience in supervising activities, diagnostic and quality of work-flow and procedures; Quality execution of work, within the defined operating procedures, standards and working routines. Or provide technical guidance/expertise. Execution of work ensuring compliance with at least 3 years at supervisory/ managerial level or specialist experience.• Advantageous : Transnet leadership Development Programme• General:• Valid Driver’s License• Willing to Travel• Willing to work extended and after hours in support of production issues or project deadlines where needed. Translates strategies into measurable goals and objectives to achieve the organisations vision.Commercial Awareness:• Keeps abreast of internal and external factors that can impact the business;• Is aware of developments in organisational structures, economics and politics where relevant.Innovating:• Generates new ideas or solutions by thinking ""outside of the box"";• Reviews current processes or systems and identifies ways to optimise them.Inspirational Leadership:Inspiring People:• Inspires, motivates and empowers team members to do their best. Managing Talent:• Provides clear direction and sets performance standards/ requirements for the team members reporting.Leading Change:• Manages and directs change initiatives.Embracing Diversity:• Manages and promotes equal opportunity and has an appreciation for diversity in the workplace.• Communicates the businessstrategy and objectives in a clear and manner.Collaborating and Networking:• Build wide and effective relationships with people inside and outside of the organisation to help achieve the organisations goals and objectives.Service Orientated:• Leads by example; strives for a customer centric culture where everyone acts customer in mind. Persuading and Influencing:• Identifies and influences key decision makers using strong persuasive techniques and creates a strong personal impression that leads to buy in from others.Corporate Governance&Compliance:Leading Governance:• Always work in the best interest of the organisation and aligns business practices to the ethical obligations and good corporate governance.Leading Safety Practice:• Takes full responsibility for adherence to safety practices within the department.Risk Management:• Adheres to risk management practices. Equity Statement Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division. #J-18808-Ljbffr