08.05.2024
Client Support Specialist
Network Recruitment
South Africa,
Your role's purpose will be to fulfil various administrative and support duties within a fast-paced environment. You will also serve as a key entry point for networks and billers. The role will provide support across various business development and sales functions. This role requires quick turnaround times and willingness to assist with various tasks impacting client relationships. Other duties include, but are not limited to: Onboarding billers, ensuring that workflow and system requirements are met (this includes completing documents, performing compliance and KYC checks, and uploading all supporting information) Identify correct onboarding process for billers and direct accordingly Manage various portals and inboxes, ensuring compliance with specifications for applications Escalate any issues to the customer relations manager where necessary Update biller details on the Onboarding and Integration workflow system Perform compliance checks on billers requesting changes to their current profile Forward relevant documentation to Accounts department for sign-off Assist with preparing tender files according to the company standard for Tenders Education: Relevant tertiary qualification in Finance/Accounting Job Experience&Skills Required: Minimum of 3 years in a similar role Experience in the Financial Services/Payments industry is advantageous Stable internet connection to enable the role/perform standby duties Strong Advanced Excel skills (formulas and Pivots) Attention to detail Effective communication skills Organizational skills Team player Deadline driven Effectively works under pressure Valid Drivers license APPLY NOW! If you are interested in this opportunity, please apply directly. For more finance jobs, please visit https://www.networkrecruitmentinternational.com Please only apply if this ad is relevant to your skill set. Should you not be contacted in 2 weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions. For more information, contact: Tazlynn Sayago Researcher: General and Junior Finance 012 348 4940 #J-18808-Ljbffr
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