Main Purpose of the JobThe management of projects to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality. Role Outcomes:Project initiation – Project charterProject planning – Project management plan including:Project scheduleProject budgetProject quality planRisk management planMonitoring and controlling of project execution:Project progress minutes including issue log, decision log and risk logProject status reportsProject steering committee presentationProject close – close out presentation, reports and handover Role ResponsiblitiesCoordinate and integrate activities across multiple functional linesEnsure timely and effective communication with the project team and project stakeholdersManage project dependencies and team and stakeholder relationships as it relates to the projectProvide strong planning and process skills to the team, and assume accountability for the definition and execution of the project plans including project initiation, planning, execution, monitoring and controlling, and closing out of the projectPerformance evaluationProject reportingFacilitate communications between the project team and stakeholders to prevent issues, rectify issues, manage risk and support delivery of the project objectives FManage stakeholder expectations Role KPI’sPercentage of projects following project governance standards and practicesPercentage of projects meeting stakeholder requirements as planned and as updated using the project change control processPercentage of projects on time and on budget as planned and as updated using the project change control processPercentage of completed projects that were subjected to a post-implementation reviewPercentage of projects that met their objectives, were completed as per schedule, budget and quality requirements as planned and as updated using the project change control process Role CharacteristicsStrong communication and interpersonal skillsAbility to meet deadlines/milestonesStrong negotiation skillsExperience of using project toolsAbility to manage business expectations.Ability to coach and mentor teammates. Significance of Job in the OrganisationEnsure that projects are coordinated and completed to time, quality and budget constraints. Tasks and ActivitiesManage ProjectsAble to manage more than one project at a timeEffectively estimate costs, timescales and resource requirements for the successful delivery of the project(s) to an agreed scopeLiaise with other managers within the ICT functions and within the business; manage client/user and line management expectations for projectsEnsure that a change control procedure is in place, and actively used to assess the effect of changes to the project on costs, timescales and /or resource needs and report these to the project sponsorsLead the project team; allocating and monitoring tasks, motivating staff and appraising individual performanceMonitor and control allocated human and material resources, associated revenue costs and all capital costs against the project budgetPrepare and maintain realistic scope, time, cost, quality, human resource, communication, risk and procurement management plans, including sub-projects, and monitor and control team performance against each plan, providing reports to client/user management and senior management as requiredResponsible for the definition, documentation and safe execution of complex projects, directing and counseling project team members, and advising clients/users as necessary on all phasesIdentify, assess and manage risks to the success of the projectApply industry best practice and methodology to Project Management processes and procedures and ensure that it is applied and monitored for all ICT projects.Advise resource managers / staff line managers on the development, training and appraisal issues for project staff.Budget and budget reporting responsibilityEnsure formal closure on own projects and document lessons learntCoach and mentor junior staff Job Requirements Job Required KnowledgeStrong experience in Projects and Project deliverablesHas detailed practical knowledge of project management methodologies, tools and techniques with in depth knowledge of at least one methodologyGood knowledge of the Retail business environment  System/Technology EnvironmentICT background particularly in ICT infrastructure projects or development projects.Credit Systems  Experience5+ Years as Project Manager  Formal Qualifications (If applicable)3Yr Diploma in Information SystemsBCom Information SystemsBSc (Computer Science or Information Systems)Qualification in Project Management – PMP highly beneficialProfessional qualification Level 6 or equivalent knowledge and skills  Functional CompetenciesProficient in:Project ManagementMethodologies and processesPrinciples, methods, processes, techniques and tools for the effective management of projects from initiation through to implementation. E.g.: PMBoK.Credit Management (Systems/ Processes)Scope managementThe management of project and product scope to meet the project objectives including scope planning, scope definition, creating a work breakdown structure (WBS), scope verification and scope control. Time managementThe management of the project schedule to meet the project objectives including activity definition, activity sequencing, activity resource estimating, activity duration estimating, schedule development and schedule control.Cost managementThe management of the project budget to meet the project objectives including cost estimating, cost budgeting and cost control. Quality ManagementThe management of the quality of the deliverables of the project (product scope) to meet the project objectives including quality planning, managing or performing quality assurance and managing or performing quality control.Human resource managementThe management of the project human resources to meet the project objectives including human resource planning, acquiring the project team, developing the project team and managing the project team.Communication managementThe management of the project communications to meet the project objectives including communications planning, information distribution, performance reporting and management of stakeholders.Risk ManagementThe management of the project communications to meet the project objectives including risk management planning, risk identification, qualitative risk analysis, quantitative risk analysis, risk response planning and risk monitoring and control.Procurement ManagementThe management of the project procurement to meet the project objectives including planning purchases and acquisitions, planning contracting, requesting seller responses, select sellers, contract administration and contract closure.Project Change ManagementThe planning for and management of change within the project in order to meet the project objectives.  Professional Competencies Area Description LevelAware of - Change ManagementThe management of the process of implementing major changes in IT, business processes, organisational structures, and job assignments to reduce the risks and costs of change, and to optimise its benefits, focusing on the issues of managing the Resistance and discomfort experienced by people in an organisation when new processes or technology are introduced.Familiar with - Business ProposalMethods and techniques for preparing and presenting business cases, invitations to tender and statements of requirements both orally and in writing. Familiar with - Coaching and MentoringCoaching: The process of assisting individuals to set goals then supports the execution of the goals through establishing strategy and providing feedback, insight and guidance to enable the individual to reach their fullest potential. Mentoring: The process in which an experienced colleague is assigned to an inexperienced individual and assists in a training and development or general support roleProficient in - InfluenceGain support from and convince others to advance the objectives of the organisationProficient in - Team LeadershipLead and support a team to achieve resultsProficient in - Customer Service TechniquesTechniques for ensuring that full account is taken of customers’ real and stated needs in the delivery of products and services.Proficient in - Working in TeamsTechniques for ensuring that full account is taken of customers’ real and stated needs in the delivery of products and services.Expert in - Client FocusIdentify and respond to current and future client needs; providing service excellence to internal and external clients Expert in – Business EnvironmentThe business environment relating to own sphere of work (own organization and/or closely associated organisations, such as customers, suppliers, partners), in particular those aspects of the business that the specialism is to support (i.e. localised organisational awareness from a technical perspective). Life Skills Competencies Deciding and Initiating ActionMake decisions and solve problems involving varied levels of complexity, ambiguity and risk.Identify and deal with issues proactively and persistently; seizing opportunities that arisePersuading and InfluencingGain support from and convince others to advance the objectives of the projectDelivering Results and Meeting Stakeholder ExpectationsFocus personal efforts on achieving results consistent with the project’s objectivesRelating and NetworkingPrevent, manage and/or resolve conflictsLeading and SupervisingCoaching: The process of assisting individuals to set goals then supports the execution of the goals through establishing strategy and providing feedback, insight and guidance to enable the individual to reach their fullest potential.Mentoring: The process in which an experienced colleague is assigned to an inexperienced individual and assists in a training and development or general support rolePresenting and Communicating InformationListening to others and communicating in an effective manner that fosters open communicationPersonal Time ManagementScheduling and organisation of his / her time to effectively determine how much time is required to complete multiple direct and indirect tasks, and when such tasks are requiredIntegrityAdherence to moral and ethical principles; soundness of moral character; honesty and fairness in handling the diverse requirements of the project team and project stakeholdersKindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.