Job Position: Operations Manager Ref: 4690 Location: PE/Gqeberha Salary: R38 000 to R45 000 per month commensurate with qualification and experience Email your CV to xxxxxxxxxx@xxxxxxx.xxx Qualifications / Requirements: • Minimum level of B.Com Accounting • Good comprehension of business principles • The ability to communicate professionally and confidently is essential coupled with an ability to think independently and creatively • A flair for systems with a view to continuous improvement Key Performance Areas: Human Resources: • Define staff requirements, recognizing areas of vulnerability and taking cognisance of succession planning • Preparing of job profiles/specifications and key performance areas along with key measurement areas • Selection, training, career-pathing and motivation of personnel • Authorise staff leave, overtime and claims • Conduct disciplinary enquiries/hearings • Staff performance appraisals Financial management: • Attainment of budgets / forecasts • Monitor all income and expenses • Monthly income reconciliations • Ensure that all audit fees, monthly and quarterly invoicing is done • Compile a weekly report summarising WIP, client visits, funding and invoicing • Follow up on outstanding claims/invoices with Customs Customer and supplier management: • Foster a good working relationship with all service providers • Maintain regular interaction with clients and build a good rapport with them • Assess and reassess client requirements and needs • Ensure that claim values are being maximized • Apply for permits • Apply for EU declarations Quality and performance standards management / risk management: • Quality and productivity orientation • Attain the corporate goals and thus provide the shareholders with a suitable return on investment • Review permit write offs • Check and sign all shortfall reports on imports#J-18808-Ljbffr