Our client is looking for a for an individual to fill in the role of a Senior Healthcare Services Consulted. This succussful individual will provide administrative support for the operational director and the department.Responsibilities:In bound Sales – Pipedrive (B2C) – meet monthly targetOn boarding of schemesMember benefits consultation – inbound and outboundMember profile analysisProcess new business – submit application forms to the schemeMember inductionsYear-end renewalsOversee and manage the teamCampaign management and identify opportunitiesInvestigate, resolve, and respond to internal and external client queries.Data entry and maintaining accurate client records onto our CRM system.Manage projects from start to end and be able to set priorities.Have professional communication (written and verbal) and reporting skills to build and maintain strong client relationships.Ensuring that all standard documents, such as membership certificates, policy documents, mailers, benefit brochures, are issued timeously to clients.Have suitable skills to work in a team environment.Adherence to service level agreements (Internal and external).Adherence to internal controls and procedures in place always.To support the director in sales and identify opportunities, and management of the teamComplianceMaintain client engagement files with regards to all companies’ requirements.Requitements:Matric (Grade 12 passed)Regulatory Exam (RE5) & CMS BR numberRelevant qualification – (120 credits)2 years’ experience in administration and a minimum 2 -year experience in a consulting roleExcellent communication and relationship-building skillsProficient in Excel particularly VLOOKUP, will be advantageousComputer literacy (MS Office 365 package – MS Teams, outlook, word, excel, etc)Driver’s license and own transport a must.Competencies:Strong attention to detail, proactive attitude, and high level of accuracyReliable and punctualStrong ability to organize and prioritizeExcellent communication skills both written and verbalResults focused and displays energy when performing tasksTime management skillsHave good working ethics (always committed and share knowledge)Ability to work independentlyInnovative and demonstrates initiativeAbility to perform well under pressure and meet deadlinesInter-personally skilledAbility to collaborate and pull information togetherFollowing instruction and procedureOur aim is to help you build a successful career with us#J-18808-Ljbffr