An investments and financial services concern with offices in Somerset West, is seeking to employ a candidate to fill the role of Business Development Support. This role provides a critical level of support to the business development activities of the company by supporting the International Business Consultants (IBC) to help them operate more efficiently. Key Duties and Responsibilities: Business Development Manager Support: Constant management of the CRM systems to ensure account and contacts are established loaded correctly loaded, current and accurate Take responsibility for administering the Terms of Business process for all new Independent Contractors relationships and liaise with all relevant parties Working with Marketing to ensure the allocation of prospects to IBC’s resulting from lead generation initiatives Supporting IBC’s at events and networking with Independent Contractors and data collection and follow up Assist IBC’s with general support around information requests around products or technical queries Assisting with the preparation of presentations and pitches for prospective Contractors Relationship Management&Servicing: Assist in establishing and maintaining effective relationships with Contractors via email, phone, and in-person and running and Hospitality Program Take responsibility for ensuring Contractors are trained or have access to training on administrative, product and AML matter Assist in delivering the service model through in person and online engagement Visiting accounts or attending events where needed Establishing and maintaining effective relationships internally with key decision makers and stakeholders, in particular New Business and Enquiries Reporting: Take responsibility for reporting and analyse of business flows, account activity including new accounts (TOB), trends, target versus actual levels of business, funding levels and activity both at account level but also for internal reporting on business development activities. Develop and maintain reporting on competitor product and activity to assist management with decision in respect of product, pricing, and market positioning Provide regular briefing and reporting on all new TOB and progress in respect of developing these accounts into business generating accounts. Competencies include: Proficiency in customer relationship management (CRM) software Strong verbal and written communication skills Ability to build and maintain relationships Knowledge of administrative and operational processes Strong empathetic disposition to deal with challenging circumstances Strong time management and organizational skills Ability to work independently and as part of a team Flexibility and adaptability to change A desire to learn and grow At least 2 years of experience in operational matters in a financial services environment Based in Somerset West, Helderberg Personnel was establishedin 1998. The company initially started doing placements in the Helderberg Basinand over the years expanded nationally. Our background has proved to beinvaluable in providing a high standard of recruitment, screening, evaluationand placement of candidates. Our Value proposition: The true value proposition of the Helderberg Personnel brand is our commitmentto attending to our clients’ needs, culture and values and to ensure that,through comprehensive interviews with candidates, the overall match isdetermined to ensure a long term relationship. The identity of the clientremains confidential at all times. We understand that our function is to ensurethat the candidate must become a strategic partner to a business instead of amere employee. Helderberg Personnel has achieved a steady growth over the lastyears and we have evolved into one of the leading agencies in the region. Wehave made placements cross functional, cross industry and up to seniormanagement level. #J-18808-Ljbffr