19.04.2024
IT Support Engineer
Exceed Human Resource Consultants
South Africa, Somerset West
Reference: 9390 NBConsultant: Nine BroodrykJob Description:Diagnose and resolve hardware, software, and network-related issues promptly and effectively.Provide technical assistance for desktop and server infrastructure, software installations, and hosting environment setups.Manage and maintain Microsoft Active Directory environments, DNS, DHCP, and Group Policy Objects (GPO).Utilise advanced knowledge of LAN/VLAN/VPN/Wireless/VOIP/WAN and Firewall technologies to support network infrastructure.Oversee internet connectivity platforms and solutions, ensuring optimal performance and security.Administer Microsoft servers and desktop environments, including Microsoft Office 365.Implement virtualization technologies such as VMware and perform physical infrastructure upgrades.Optimize performance and plan capacity for virtualized environments.Demonstrate proficiency in networking fundamentals and hands-on experience with Microsoft services and products (e.g., WSUS, MS SQL Server, IIS).Manage SAN storage and backup environments, as well as antivirus software deployment.Possess basic Linux knowledge and familiarity with ERP solutions and MS SQL.Work with service desk platforms and contribute to their operation.Have a basic understanding of API technologies and integrations.Qualifications:Tertiary IT-related degree/diploma.ITIL certification preferred.A+ and N+ certifications.Minimum of 3 years of experience in an IT service delivery role.Proven track record in supporting MS Azure environments, preferably certified.Strong troubleshooting skills.Advanced knowledge and experience with Microsoft Active Directory, DNS, DHCP, and GPO.Hands-on experience with virtualization (e.g., VMware) and physical infrastructure upgrades.Proficiency in Microsoft Office 365.Familiarity with SAN storage, backup environments, and antivirus software management.Basic Linux knowledge.Exposure to ERP systems and MS SQL advantageous.Experience in service desk platform operation.Understanding of API technologies and integrations.How to Apply:Email your comprehensive CV toexceedhr@exceed.co.za.If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.We reserve the right to only conduct interviews with candidates of choice.Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.#J-18808-Ljbffr
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