Is optimising the performance of people your passion? Do you have learning and development or mining operational experience? If you have an eye for spotting business improvement opportunities, and ears for listening to customer problems, this could be the unique role you’re looking for.The RoleImmersive Technologies Professional Services Team leads our customers to improved results. This role best suits people that enjoy task variety and offers a blend of Face-to-Face Training, Learning and Development consulting and Business Improvement projects. As a frontline position, working directly with customers and our OEM partners, we ensure the people and process elements of our customer’s technology strategy (with simulation at its core) is firing on all cylinders and is creating measurable ROI.Key responsibilitiesCoordinate and supply professional services including training, coaching, training systems integration and curriculum development.Maintain customer learning curriculum and associated records and regular reporting.Manage cross functional continuous improvement projects.Intermittent site travel to conduct training, coaching (for onsite trainers) and lead continuous improvement projects.Conduct training needs analysis using customer data – to identify areas of improvement.Key SkillsTo be successful in this position you will demonstrateA safety-focused attitude, with a commitment to promoting a safe working environment.A genuine passion for delivering high-quality training, coaching and learning outcomes.Proven experience in training and coaching delivery, with a track record of engaging and educating diverse audiences effectively.Proficiency in data analysis and the ability to extract actionable insights from data sets.Strong MS Office skills, especially MS Excel, for data manipulation and reporting.Project planning and management skills, with the ability to drive initiatives from kick-off to completion.What We OfferFlexible working from home/office arrangements as per operational requirements.The ability to plan your work (including site travel) to achieve a good balance between work and life.A competitive base salary reflective of your skills and experience with a quarterly incentive program in line with the delivery of regional objectives and continuous improvement projects.The CompanyAs the global leader in equipment training simulators within the mining and earthmoving industries, we have had exceptional growth in our 31 year history and offer a challenging, yet flexible and rewarding work environment for the right candidate.If you would like to explore this further, then we encourage you to apply. All applications will be treated with the strictest confidence.To learn more about Immersive and the role this opportunity plays in our success access our website at http://www.immersivetechnologies.comImmersive Technologies provides equal employment opportunities to all employees and applicants.** You must have the right to live and work in this location (South Africa) to apply for this position.#J-18808-Ljbffr