Head: SA Market Business Development - Santam Specialist Solutions Johannesburg, Gauteng, South Africa Head: SA Market Business Development - Santam Specialist Solutions To build and maintain a relationships with both national brokers and clients, representing all lines of business within Santam Specialist Solutions. Assisting and having a positive impact on the various SS’s BU’s to achieve their SA business development strategies and deliver on their GWP targets via business retention and new business wins. What will make you successful in this role? This role will: Lead collaboration between respective Specialist Solutions BU’s to identify key targets by means of cross selling from existing portfolios in line with set strategic objectives. Key renewals – promote business retention and packaging of Specialist Solutions offerings. Actively engage with all key supporting brokers, marketing the Specialist Solutions brand and highlighting our value proposition and differentiators. To build and manage relationships with insured clients across the group. Actively engage with Sanlam group networks and personnel to deliver on Sanlam/Santam group cross-sell opportunities. Identify and deliver on targeted new business opportunities across the range of products/specialties. Drive growth and develop Broker portfolios and achieve budgeted sustained growth. Target new business and cross sell opportunities with focused strategy. Coordinate monthly and quarterly internal/cross division meetings to ensure alignment across the business units are on track and agreed. Identify new and cross sell business opportunities, pipeline management via systems Maintain a working knowledge of targeted Industry groups and alignment of divisional U/W appetite for targeted segments. By developing and maintaining relationships with Key Producer Partners, securing strong relationships with key business influencers within the Global&National Broker network. Develop and maintain an understanding and working relationships with Global&National Brokers. Facilitate current and new relationships at all levels with Producer Partners. Assist in formulating, implementing and co-ordinating a strategy to grow Santam Specialist Solutions presence across the country Co-ordinate and proactively search for new business opportunities (across all lines of business). Budget Assist Exec Head in preparing a budget for relevant business area that is in line with the overall company strategy for growth and financial sustainability. Adhere to the budget set and approved by Exec Management through the generation of income and the control of expenses. Client and Marketing Develop and maintain relationships with brokers and clients at all relevant levels of their businesses. Drive visits between team and brokers brokers to establish new relationships and maintain existing broker network. Conduct regular visits in the region with all brokers, particularly global brokers. Assist brokers in adopting Santam Specialist Solutions digital tools via group training and presentations. Attend industry functions, golf days etc. Internal Communication and General Admin Inter departmental communication and information sharing. Liaise with underwriting teams across the provinces on new and renewal business. Produce monthly Ops reports and Quarterly Business Reports Provide monthly feedback to Executive Head on: Broker visits New business written General feedback from market on quotes both competitiveness and Santam Specialist Solutions response time Market intelligence relating to people movement, products, competiveness of premiums Report back to Exec Head for the Business clusters on market developments/changes. Qualification and Experience NQF 7 insurance or risk management qualification Minimum of 10 years Broker and / or Underwriting engagement experience across Santam Specialist Solutions line of business, with at least 5 years of experience in a senior role. A proven sales and growth-oriented mindset. FAIS Compliance and RE5. Good understanding of insurance industry including the reinsurance market and the terminologies used. Sound technical understanding of product lines across Santam Specialist Solutions. Skills Able to evaluate information from a variety of sources and solve problems. Good decision-making skills; able to consider the costs and benefits of various options and choose (and articulate) the appropriate one. Good communication and interpersonal skills; comfortable with phone and face to face complex discussions with underwriters, brokers and any other relevant stakeholders. Confident in negotiation and networking. Scenarios and able to manage difficult and complex conversations. Deadline focused; able to work under pressure to meet tight deadlines and able to organise own workload effectively to prioritise and delegate to meet service standards. Competent user of Excel, Word, Outlook and other Microsoft platforms. Operationally efficient; able to follow all process requirements. Presentation skills; able to present informally and formally for training (internal and external), marketing and renewal purposes Core Competencies Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results - Contributing through others Collaborates - Contributing through others Being resilient - Contributing through others About The Company Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets. Our recruitment process Our vacancies are advertised between 3-5 days depending on the market availability of the skills required. Our recruitment process Step 2 Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role. Our recruitment process Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process. Our recruitment process Telephonic screening Step 4 Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions. Our recruitment process Your interview Step 5 We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot! Our recruitment process Assessment Step 6 Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials. Our recruitment process Step 7 Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview. Our recruitment process Onboarding Step 8 You made it. Here we ensure we receive all your documents to get you onto our payroll system. TIPS&TRICKS Getting ready for your interview There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here. Santam has been officially recognised by the Top Employers Institute as a Top Employer 2023 for excellence in people practices. This is the seventh consecutive year that we have achieved this accolade. #J-18808-Ljbffr