Who are we: An innovative experiential and activations agency dedicated to creating impactful and memorable brand experiences. Who are we looking for: We are seeking a dynamic and strategic leader to join our team as an Operations Director. What will you do: Strategic Advisory and Reporting: Provide strategic advice to Managing Director and management team. Regularly report results and findings to key stakeholders. Resource Management: Effectively manage resources, including attracting, hiring, and retaining personnel. Ensure that employees align with the company's strategic direction to achieve its mission. Business Planning and Monitoring: Develop and report on business plans, monitoring efficacy and progress. Continuous monitoring of the annual budget, ensuring revenue/sales targets are met. Initiative Implementation: Research and implement new initiatives to drive revenue and lower operating costs. Maintain quality products that are competitive, while delivering excellent customer support. Marketing Strategy: Manage and report on the effective implementation of a marketing strategy to maintain market relevance and promote products and services. Key Relationships Management: Effectively manage key personnel, clients, and service providers. Quality Assurance: Maintain the quality of products, services, and customer support in line with service level agreements and other retention strategies. Staff Wellness and Compliance: Promote the wellness of staff. Implement policies in line with labor legislation and health and safety guidelines to create a diverse and positive working environment. Qualifications and Skills: Relevant degree and qualifications Previous experience in activations and experiential marketing. #J-18808-Ljbffr