Job Description: Are you someone that has good communication skills, assertiveness, and persuasiveness? This is what it takes in this role which involves contacting arrears customers to collect on the overdue instalments for all lending products, thereby minimizing bad debt write offs. [ads1] Job Responsibilities: Ensuring all quality of work is in line with Service Level Agreements. Negotiate payment arrangement in accordance with set standards Accurately updating customers’ information Establishing a rapport with customers and rehabilitating customers through excellent customer service standards Job Requirements: NCA (National Credit Act). Able to work overtime when required, Public Holidays included. Computer literacy – MS Office. 1 years’ experience in debt collection and/or relevant tertiary qualification Debtors Processes. Understanding of the collection process and the systems that drive these processes Understanding of the life cycle of an account DCA (Debt Collectors Act). CPA (Consumer Protection Act). Grade: 12 POPI (Protection of Personal Information). Collection. Job Details: Company: Mr Price Group Vacancy Type: Full Time Job Location: Durban Application Deadline: N/A [ads2] Apply Here instantcareers.net #J-18808-Ljbffr