Job PurposeTo provide exceptional customer service and ensure high levels of customer satisfaction, retention and loyalty by handling all administrative functions on an existing member's profile and by providing accurate advice regarding risk and cover.Job Outputs:Policy administrationUpselling on existing businessClaims support and administrationRetention of policies and customersQualifications and ExperienceGrade 12FAIS credits on NQF level 4, as per FSCA legislative requirementsRE5 (Representative)2 years proven Short term Insurance Underwriting experienceKnowledge and SkillsComputer literate (MS Office)Attention to detailCustomer Service skillsExcellent communication skillsInterpersonal skillsNegotiation skills#J-18808-Ljbffr