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30.05.2024
Service Desk Analyst
Cape Town
... informed, via telephone and/or email, on incident or request status and progress.Updating incidents and managing them through their system, within the SLA (service level agreement).Escalating tickets to the relevant teams as and when necessary.Adhering to Major Incident Management ...
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Believe Resourcing
28.05.2024
Service Desk Analyst
Cape Town
... informed, via telephone and/or email, on incident or request status and progress. Updating incidents and managing them through their system, within the SLA (service level agreement). Escalating tickets to the relevant teams as and when necessary. Adhering to Major Incident Management ...
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Believe Resourcing
23.06.2024
Service Desk Shift Leader
Cape Town
... Desk Shift Leader provides support and a point of escalation to a team of Service Desk analysts, as well as assisting the Team Leader with their responsibilities. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. ...
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Believe Resourcing
16.06.2024
Service Desk Shift Leader
Cape Town
... Desk Shift Leader provides support and a point of escalation to a team of Service Desk analysts, as well as assisting the Team Leader with their responsibilities. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. ...
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Believe Resourcing
25.05.2024
Service Desk Team Leader
Cape Town
... Desk Team Leader to ignite business growth and surpass targets. Offering a dynamic and collaborative environment, they foster creativity and initiative, providing opportunities to make a tangible impact. Join their team of passionate professionals and be part of a culture that values innovation ...
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Believe Resourcing
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