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Today
Group Manager - WFM
Cape Town
... advice into all RFP, RFI and Solution Presentations for future clients At least 5 years’ workforce management / scheduling experience, including people management experience2 years’ managing others and/or experience in Workforce Management. Expert level understanding of Workforce management ...
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WNS Global Services
Today
Group Manager - Transactional Quality
Cape Town
Job DescriptionMain purpose:The main purpose of this role is to deliver against KPI targets and plans, through effective management of people and process. Create a positive learning environment that empowers and develops team by being a role model who participates in achieving the wider contact ...
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WNS Global Services
Today
Senior Group Manager - Operations
Cape Town
... skills·Commercial acumen·Planning and organizational skills·MS Office at an advanced levelQualificationsGrade 12/Matric·Proven track record of 5 years’ experience as senior operations manager·Experience in a contact center/BPO environment·Additional InformationUS HOURS NIGHT SHIFT Campaign ...
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WNS Global Services
Today
Group Manager - Transactional Quality
Cape Town
Job DescriptionMain purpose:The main purpose of this role is to deliver against KPI targets and plans, through effective management of people and process. Create a positive learning environment that empowers and develops team by being a role model who participates in achieving the wider contact ...
More »
WNS Global Services
Today
Senior Group Manager - Operations - South Africa
Cape Town
... advanced levelQualifications· Grade 12/Matric· Proven track record of 5 years’ experience as senior operations manager· Experience in a contact center/BPO environment· Insurance industry experience essentialAdditional InformationAfternoon and night shifts – Monday to Sunday (rotational ...
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WNS Global Services
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