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Today
Customer Service Team Manager – Financial Services - South Africa
Cape Town
... advantageBehavioural Traits Required• High degree of patience and assertiveness with excellent rapport-building skills• Positively contribute and lead in team activities• Takes pride in work, checking own for quality i.e. Lead by example• Maintains effective time management• Have a positive ...
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WNS Global Services
Today
Senior Group Manager - Operations
Cape Town
... advanced level Essential· Minimum 5 years' operational experience in managing a contact center at a Senior level· Experience in a contact center/BPO environment· Thorough knowledge of contact center technology · Computer literacy (MS Office) at advanced level (Outlook, Word, Excel, ...
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WNS Global Services SA
19.07.2024
Team Leader - South Africa
Cape Town
... Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional ...
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WNS Global Services
19.07.2024
Assistant Manager - Operations - Telecoms-South Africa
Cape Town
... Advisors in delivering industry leading customer service through business KPI’s to increase the profitability of the business, remaining committed to treating customers fairly. This role includes administrative duties and you will have to ensure that your work is always up to date.Job-Related ...
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WNS Global Services
20.07.2024
Operations Manager - Durban - South Africa
Cape Town
... advantageous• At least five years’ call centre experience with minimum three years in management capacity. • Proven commercial acumen and strategic decision-making ability• Proven experience delivering enhanced performance, using motivational techniques and by developing people.Knowledge, ...
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WNS Global Services
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