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15.07.2024
Senior Group Manager - Call Centre Operations Night Shift
Cape Town
... advanced level (word, excel, PowerPoint)Preferred· Proven ability in managing a high performing environment in inbound service, sales and/or retentions· Contact Centre Leadership· Report writing and report presentation· Matric/Grade 12 Certificate with English and MathematicsPreferred· Tertiary ...
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WNS Global Services
Yesterday
Senior Group Manager - Operations
Cape Town
... advanced level Essential· Minimum 5 years' operational experience in managing a contact center at a Senior level· Experience in a contact center/BPO environment· Thorough knowledge of contact center technology · Computer literacy (MS Office) at advanced level (Outlook, Word, Excel, ...
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WNS Global Services SA
20.07.2024
Customer Service Team Manager – Financial Services - South Africa
Cape Town
... advantageBehavioural Traits Required• High degree of patience and assertiveness with excellent rapport-building skills• Positively contribute and lead in team activities• Takes pride in work, checking own for quality i.e. Lead by example• Maintains effective time management• Have a positive ...
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WNS Global Services
20.07.2024
Operations Manager - Durban - South Africa
Cape Town
... advantageous• At least five years’ call centre experience with minimum three years in management capacity. • Proven commercial acumen and strategic decision-making ability• Proven experience delivering enhanced performance, using motivational techniques and by developing people.Knowledge, ...
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WNS Global Services
15.07.2024
Sr Sourcing Manager (Procurement)
Cape Town
... Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional ...
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WNS Global Services
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