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15.09.2024
Operations Team Lead
Cape Town
Job Responsibilities Leads and manages a team of CSS's in the optimal execution of call center operations activities (i.e. taking calls, addressing customer issues / complaints, placing sales orders). Ensures that each team member meets / exceeds their goals and metrics on a daily, weekly, and ...
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TELUS Digital
15.09.2024
Training Coordinator
Cape Town
Main Responsibilities: Training Coordination Develop and manage training programs and schedules. Coordinate with trainers, instructors, or facilitators. Handle logistics related to training sessions, such as venue arrangements, equipment setup, and materials preparation. Track and manage training ...
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TELUS Digital
15.09.2024
Human Resources Officer
Cape Town
... recruitment by preparing job descriptions Create and implement effective onboarding plans Assist in the performance management processes Support and guide management on disciplinary and grievance issues Maintain employee records (attendance, EEO data etc.) according to policy and legal ...
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TELUS Digital
15.09.2024
Learning Specialist
Cape Town
LEARNING SPECIALIST The primary role for this position is to train, monitor, and inspire new and current TELUS International Team Members to provide customers with a superior customer service experience. This team is looking for a dynamic, self-motivated, and responsible candidate with superior ...
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TELUS Digital
15.09.2024
Senior Recruitment Specialist
Cape Town
... private sector Manage Response Handling projects Providing insight into service offering and competitive positioning Conducting market research to identify new business opportunities in the private sector Developing and sustaining solid relationships with company stakeholders, clients and ...
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TELUS Digital
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