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06.09.2024
Helpdesk Agent
Worcester
Responsibilities : Offer first and second-call resolution support to customers via telephone, WhatsApp, Webchat, Distant-Desktop, Route-this and e-mail, including escalations from Tier 1 Agents. Provide more advanced customer support including common mid-level technical questions such as local ...
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Recruitment Matters
04.09.2024
Practice Point Technical Operations Manager
Worcester
... Point Technical Operations ManagerLOCATIONWorcesterDEPARTMENT NAMEPractice PointDIVISION NAMEWorcester Polytechnic Institute - WPIJOB DESCRIPTION SUMMARYThe Technical Operations Manager (TFM) of PracticePoint is responsible for the proper functioning of all aspects of the facility to enable it ...
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Worcester Polytech
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