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27.09.2024
Learning&Development Manager
Cape Town
... including trainers, agents, and overall project attrition. responsible for team engagement, leadership, performance management, coaching and talent development. L&LD managers adhere to TTEC key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. create and ...
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TeleTech Holdings, Inc.
Yesterday
Head of BBBEE and Transformation
Cape Town
... including employees, clients, and local communities, to promote TTEC’s BBBEE and impact initiatives and foster a sense of shared purpose.• Participate and drive discussions with internal and external stakeholders about progress in implementing the Company Transformation plan.• Work with the ...
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TeleTech Holdings, Inc.
Yesterday
Learning & Development Manager
Cape Town
... including trainers, agents, and overall project attrition. Responsible for team engagement, leadership, performance management, coaching, and talent development. L&LD managers adhere to TTEC key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. Create ...
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TeleTech Holdings, Inc.
Yesterday
Specialist, Workforce Management
Cape Town
... ince 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. We talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to ...
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TeleTech Holdings, Inc.
Yesterday
Senior Training & Quality Manager
Cape Town
... inciples and learning styles and of learning models and learning cycles (ADDIE, Agile Learning, Learner Centered, etc.).Proven experience in improving performance through a Quality Management Tool, and / or experience working with call centre quality programs.Good understanding of the Customer ...
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TeleTech Holdings, Inc.
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