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Today
Head of Quality Assurance- (Contact Centre)
Umhlanga Rocks
At GBS Support ServicesThe primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring ...
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Talksure Pty Ltd
15.09.2024
Sales Team Leader
Umhlanga Rocks
... sales coaching is provided to the team. Regular call listening to provide guidance and support. Team professional development is considered and addressed with the advisor (CPD, succession, career pathing, etc). Quality standards are monitored on an ongoing basis with particular focus on CSAT. ...
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CXP are now part of the Huntswood Group
19.09.2024
Maintenance Supervisor
Umhlanga Rocks
SplashOut has an exciting opportunity available for a Maintenance Supervisor to be based in Umhlanga, Durban. The successful incumbent will effectively and efficiently manage machine maintenance within the SplashOut business. Ensure that there is compliance with all policies and procedures and ...
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Winning Form Group
19.09.2024
BI Analyst
Umhlanga Rocks
... sales, operations) to provide analytical support and develop customized reports. Facilitate workshops and meetings to understand business challenges and offer data-driven solutions. Process Improvement Continuously review business processes and suggest improvements based on data analysis. ...
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Winning Form Group
20.09.2024
Cost Estimator
Umhlanga Rocks
... sales team to ensure turnaround times on quotes are met. Act as a client liaison where required. Ensure that all administration and updating of internal record keeping such as generation of quote numbers is in order. All paperwork and relevant supporting documentation to be saved in accordance ...
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Winning Form Group
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