Samsung Bulbshare Ison Xperiences Jobs in South Africa | 16

Main Purpose of Role: To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA Agents performance through daily monitoring, compilation of reports and providing guidance to the QA Team. Key Performance Areas: Ensuring ...

BMW Financial Services - Customer Service - Team Leader Based in Midrand The position of the Team Leader is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team leader is also expected ...

Outbound Sales Agent Based in Randburg Basic + Lucrative Commission and Incentives Main purpose of the job: The successful applicant will be responsible for meeting and exceeding monthly sales targets through inbound and outbound telephonic selling. You will be required to actively sell a well-known ...

... improvement on Service Levels and Customer experience in turn increase Customer Satisfaction.  - 2. to 5 years training facilitation experience .- 2 to 5 years SAMSUNG products , process and service experience .- Deep understanding of the SSA SOP - Experience in Warranty billing process ...

M-KOPA Customer Service - Team Coach  The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the ...