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30.06.2024
Customer service Agent (E-commerce) South Africa
South Africa,
... team using your brilliant communication skills for greater good You can resolve challenging situations You are able to maintain a friendly, warm and professional tone of voice during all interactions with customers You articulate the concept of luxury in every customer interaction by using ...
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WNS (Holdings) Limited (ADR)
Today
Group Manager - WFM
Cape Town
... team or can be an Individual Contributor RoleEnsure accuracy and timeliness of deliverables for the respective Vertical/Accounts aligned.Assist Operations and Client in Forecasting & Capacity Planning needs.Resolving First-level escalations & assess customer’s needsMotivating Team through ...
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WNS (Holdings) Limited (ADR)
Today
Financial Accountant
Cape Town
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional ...
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WNS (Holdings) Limited (ADR)
Today
Lead Associate - Transactional Quality
Cape Town
... teams and the client;Conduct quality audits and provide feedback to managers;Hold regular meetings with team leaders and agents; Ensure accurate data capturing;Continually examine opportunities for quality improvements;Maintain library of model documents, templates, or other reusable knowledge ...
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WNS (Holdings) Limited (ADR)
Today
Operations Manager - Insurance Call Centre - US Hours
Cape Town
... team of Team Leaders to create a customer centric and high performance culture through effective management of people, metrics and projects, with the objective of generating and the retention of business and revenue, through continuous improvement.WHAT YOU'LL BE RESPONSIBLE FOROperational ...
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WNS (Holdings) Limited (ADR)
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