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09.06.2024
Group Manager - WFM
Cape Town
... First-level escalations&assess customer’s needs Motivating Team through effective management, career development. Analysis of reports including process dashboards&initiate appropriate action plans. Supporting the Ops/Stake holders on internal and client calls, ensuring value-added inputs are ...
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WNS (Holdings) Limited (ADR)
14.03.2024
Senior Group Manager - Operations
Cape Town
... Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the ...
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WNS (Holdings) Limited (ADR)
03.08.2024
Group Manager - Transactional Quality
Cape Town
... Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the ...
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WNS (Holdings) Limited (ADR)
27.08.2024
Call Center Agent - Inbound - Century City, South Africa
South Africa,
... first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: • Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer value at ...
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WNS (Holdings) Limited (ADR)
19.07.2024
Deputy Manager - Transactional Quality
Durban
Job Description Ensuring the attributes of Quality Management System like Sampling methodology, metric and tool design, calibrations, feedback compliance, client satisfaction, and complaint management are designed properly and implemented Ability to do Deep dive, RCA and create control plans along ...
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WNS (Holdings) Limited (ADR)
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