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... the job: As the Customer Services Manager you will be accountable for the daily running and management of the SecureDrive call centre through the effective use of resources. This will include Inbound, Outbound, and Digital channels. You will have the responsibility of managing call centre team ...

... the job: As the Customer Services Manager you will be accountable for the daily running and management of the SecureDrive call centre through the effective use of resources.This will include Inbound, Outbound, and Digital channels.You will have the responsibility of managing call centre team ...

... the Job : The Business Analyst defines project requirements in line with EPIC customer experience, needs, designing and recommending innovative Agile solutions that deliver value to stakeholders, creating operational effectiveness and excellence in the busines Responsibilities Task Complexity: ...

... the team and drive end to end processes in order to deliver a customer-centric business environment. To ensure that the operational area is aligned to Medscheme and client schemes strategic objectives. Providing holistic care that is personalised and accessible, managing the journey end to end. ...

... the Job:The Business Analyst defines project requirements in line with EPIC customer experience, needs, designing and recommending innovative Agile solutions that deliver value to stakeholders, creating operational effectiveness and excellence in the businesResponsibilitiesTask Complexity:The ...