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02.08.2024
UK Campaign : Sales Agent
Randburg
... Sales AgentRANDBURG- UK Campaign  We are looking for professional, self-motivated and determined individuals to join us on this exciting UK Campaign. You will be required to assist clients in the UK with a luxurious, high-end experience. This is seasonal work, and operates within United ...
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iSON Xperiences
01.08.2024
M-KOPA Team Leader
Randburg
The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that Customer ...
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iSON Xperiences
14.09.2024
TEAM LEADER : VODACOM SAVES / NEW ACQUSITION
Randburg
... sales and retention targetsDevelop and implement strategies to improve customer retention and acquisition ratesMonitor and analyze team performance, providing coaching and feedback to agentsIdentify and address training needs to enhance team skills and knowledgeCollaborate with internal ...
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iSON Xperiences
11.09.2024
OUTBOUND : DIALER SPECIALIST
Randburg
... sales and customer service teams to achieve business objectives- Develop and implement dialer strategies to improve customer engagement- Provide training and support to users on dialer software and best practices- Identify and resolve technical issues, escalating when necessary Requirements: ...
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iSON Xperiences
13.07.2024
M-KOPA Contact Centre Agent
Randburg
... sales or service in an effective manner.Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers.Exercise appropriate soft skills when dealing with difficult customers.Ensure correct listening skills and probing ...
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iSON Xperiences
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