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12.07.2024
Customer Engagement Agent (Inbound & Outbound)- 6 Months Fixed Term Contract
Randburg
... Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. The incumbent is expected to be a one-stop call resolution employee by answering incoming calls and resolving queries received from Tracker Clients ...
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Tracker South Africa
04.07.2024
Incident Management Coordinator
Randburg
... Tracker is looking for an Incident Management Coordinator to manage and ensure that the systems major incidents are attended to timeously, always escalated and communicated accordingly and provide incidents reports and RCA to management. SLA Management Ensure SLA adherence for internal/external ...
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Tracker South Africa
05.07.2024
Incident Management Coordinator
Randburg
... Tracker is looking for an Incident Management Coordinator to manage and ensure that the systems major incidents are attended to timeously, always escalated and communicated accordingly and provide incidents reports and RCA to management. SLA Management Ensure SLA adherence for internal/external ...
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Tracker South Africa
Yesterday
Installation Services Supervisor
Randburg
... sales and other parts of the organization is an essential part of the role to ensure we have a feedback loop that enhances the overall customer experience and strategic objectives. Marketing of Tracker products and services to both existing and prospective clients Ensure that telephonic ...
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Tracker South Africa
Yesterday
Application Support Analyst
Randburg
... resolved within the Application Support scope to the Development Support Team when needed per the “Development Support Ticket Logging Guideline”.Manage & follow-ups on tickets escalated to the ‘Development Support Team” until resolution SQL query writing for incident investigation & ...
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Tracker South Africa
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