Lawyer First National Bank South African Reserve Bank Amazon Tracker South Africa South Africa Jobs in Randburg | 18

... Tracker is looking for an Incident Management Coordinator to manage and ensure that the systems major incidents are attended to timeously, always escalated and communicated accordingly and provide incidents reports and RCA to management. SLA Management Ensure SLA adherence for internal/external ...

... Tracker is looking for an Incident Management Coordinator to manage and ensure that the systems major incidents are attended to timeously, always escalated and communicated accordingly and provide incidents reports and RCA to management. SLA Management Ensure SLA adherence for internal/external ...

... Tracker customers. Keep track of issues raised and respond in accordance with agreed SLA’s. Applications in scope will cover all applications used in the delivery of Tracker’s business, i.e., both internally developed applications/systems, and Tracker customized implementations of 3rd party ...

... National Diploma in Call Centre / Contact Centre Management or a related field Minimum of 3 years general Contact Centre experience within a sales environment. Minimum of 2 years Supervisory Contact Centre experience in a sales environment. Demonstrated competence and working knowledge of ...

... First line technical support for Tracker units. · Distribution of Skytrax Service Requests after in-depth investigation and analysis was done on possible cause of problem. · Adherence to schedules as determined on the Telephony system. · Ensuring that electronic communication received within ...