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15.07.2024
Inbound Customer Care Team Leader
Randburg
... Care Agents by driving the daily production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. · To conduct thorough investigation of all Debtor’s complaints and queries in accordance with the company’s policies and procedures, ...
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Shapiro Shaik Defries and Associates
16.07.2024
Inbound Customer Care Team Leader
Randburg
... Care Agents by driving the daily production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.· To conduct thorough investigation of all Debtor’s complaints and queries in accordance with the company’s policies and procedures, ...
More »
Shapiro Shaik Defries and Associates
13.07.2024
Installation Services Supervisor
Randburg
... andling customer escalations, identifying opportunities, and setting targets. This role will directly manage the agents - departmental KPIs and ensure proper training, application of offers, and customer management is done. Communication and feedback to sales and other parts of the organization ...
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Tracker South Africa
13.07.2024
Installation Services Supervisor
Randburg
... andling customer escalations, identifying opportunities, and setting targets. This role will directly manage the agents - departmental KPIs and ensure proper training, application of offers, and customer management is done. Communication and feedback to sales and other parts of the organization ...
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Tracker South Africa
12.07.2024
Customer Engagement Agent (Inbound & Outbound)- 6 Months Fixed Term Contract
Randburg
... professional attitude at all times. Knowledge of Tracker products and systems would be an added advantage. The ability to cope with a constant changing and pressurised environment. The ability to work in an environment where multi-skilling is required. The incumbent should have excellent ...
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Tracker South Africa
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