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20.08.2024
Quality Analyst
Pretoria
... the USA or Monday to Friday 8:00am - 17:00 (15:00 - 00:00) depending on daylight saving in the USA. Availability after hours on occasion. Job Purpose: Responsible for monitoring calls and email responses to assess agent’s demeanor, technical accuracy, customer service performance, and ...
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hearX Group
20.08.2024
Customer Journey Specialist
Pretoria
... the implementation thereof on the relevant platforms. Monitor and optimize journeys to achieve set KPI targets. Actively support management to build out CRM strategies guided by market and competitor insights and historic performance. Assist with general marketing administrative tasks and ...
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hearX Group
20.08.2024
Audiologist
Pretoria
... advantageous) Ease of use with video calling (advantageous) Skills And Knowledge: Excellent English skills Excellent communication ability and oratorship Working with a customer management system Conflict management Customer Support (60%): Complete assigned CRM tasks for follow-up, support, and ...
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hearX Group
20.08.2024
Digital Marketing Specialist
Pretoria
... advantageous) Essential Competencies: Examining Information Interpreting Data Articulating Information Inviting Feedback Meeting Timescales Managing Tasks Producing Outputs Taking Action Important Competencies: Developing Expertise Providing Insights Generating Ideas Exploring Possibilities ...
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hearX Group
20.08.2024
General Manager
Pretoria
... the larger company structure and in line with policies and procedures Efficient communication loop with Executives to enable feedback to shareholders and the Board Key client management Direct Reports: Marketing Team Sales Team Development Team Business Analyst Team Production and Quality ...
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hearX Group
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