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... data for SLA reporting. Key Responsibilities: Ticket Monitoring and Conformance Management (30%) Monitor ticket movement, identifying tickets approaching or breaching SLAs. Flag breaches to relevant teams and team leaders for prompt resolution. Regularly review tickets and cases for adherence ...

*Job Purpose:* The Facilities Mager oversees and manages the physicalironment and infrastructurefacilities across Coastal regions to ensure efficiency, effectiveness, and safety. Responsibilitiesnclude mainance, cleaning, vendor management, reurce allocation, devicnd consumable ...

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