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28.06.2024
Sr. Customer Support Specialist
Cape Town
... data to assess the health and productivity of a teamExperience in supporting online higher education degrees or certificate programsEnthusiasm for continuous learning and adaptability in a fast-paced environmentBenefits & CultureOur global employee base is a diverse collection of innovators, ...
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3 Media Web Solutions, Inc
Yesterday
Technical Knowledge Specialist
Cape Town
... Incident Management skills and be available for 24x7 coverage on a rotational basis. Responsibilities Include, But Are Not Limited To:Knowledge Management (70%)Maintain the management of department-wide internal and external knowledge bases, including updating and creating knowledge articles as ...
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3 Media Web Solutions, Inc
Yesterday
SaaS Administrator II (Atlassian Expertise)
Cape Town
... solutions. You will administer SaaS systems as well as build automations to support the needs of our internal customers, you will spend some of your time coaching and training internal IT team members to better support our customers. You should have exemplary problem-solving and critical ...
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3 Media Web Solutions, Inc
Yesterday
Customer Success Manager
Cape Town
... data through multiple platforms in order to establish progress against internal and customer KPIs and customer health scores.Work collaboratively to design creative solutions for our customers’ unique challenges.Understand the capabilities of edX’s platform, content, and services and consult on ...
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3 Media Web Solutions, Inc
Yesterday
Academic Insights Specialist (Fixed Term Contract)
Cape Town
... Data Collection and Analysis Input and feedback on Pedagogical data collection methods and contentSupporting team Data Collection practices Conduct Line Item Analysis on a quarterly basis according to assigned podsTeach Back and Finals Execution Research best practices for Evaluation of ...
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3 Media Web Solutions, Inc
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