Old Mutual Limited Info Desk Nexio South Africa Jobs in Midrand | 37

... Desk Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA, as well as ensuring customer satisfaction. A Service Desk Engineer should also be highly skilled and equipped in resolving all escalated queries. ROLE REQUIREMENT Provide a high-level, ...

... olders. Escalation Point: Act as a focal point and escalation point for all Availability issues. Adequate Capacity: Ensure adequate IT Capacity to meet service requirements. Capacity and Demand Matching: Advise senior IT management on matching Capacity and demand, optimizing existing Capacity. ...

... olders. This role is well-suited for an individual who pays attention to detail, is accurate, has great problem-solving abilities, and can work independently. ROLE REQUIREMENTS Assist in preparing and analysing monthly financial performance reports and metrics. Assist in analysing and ...

... informed by financial insights and business intelligence. You will enhance value creation and deliver the highest quality Profit and Loss planning and management. As Head of FBP, you will be responsible for the following functions: Business Unit Decision Support Financial Accounting Treasury ...

... olders to address any challenges within the business affecting Service Management&Resolver Department. Managing escalations to Executives effectively&professionally whilst supporting direct reports with customer engagements. Driving quality improvements in the Service&Resolver Department while ...