advertisements
11.07.2024
Copy of Lead Associate - WFM
Cape Town
... time monitoring for a Line Adherence business model along with Daily/Intraday Reporting This person will require strong analytical skills, attention to detail, positive professional attitude, and the ability to work in a team environment. WFM Tools Competency i.e., IEX, Aspect, Blue-Pumpkin. ...
More »
WNS
11.07.2024
Team Leader Operations(Night Shift)
Cape Town
... lines and quality measures, whilst considering the needs of others so as to ensure that the overall goals and objectives are metSupports others by sharing knowledge and expertise which promotes effectiveness of individual performance and how this contributes to the team goal.Minimum ...
More »
WNS
11.07.2024
Deputy Manager - Operations
Cape Town
... time and working efficiently throughout their shifts.Ensuring that all customer issues are resolved in a timely manner and that customers are satisfied with the service they receive.Reviewing call logs and evaluating call quality to identify areas for improvement.Communicating with clients to ...
More »
WNS
10.07.2024
Assistant Manager - Operations
Cape Town
... lines and quality measures, whilst considering the needs of others so as to ensure that the overall goals and objectives are metSupports others by sharing knowledge and expertise which promotes effectiveness of individual performance and how this contributes to the team ...
More »
WNS
10.07.2024
Assistant Manager: Quality
Cape Town
... time a new hire is onboarded till the time he gets settled on job including new hire training and ongoing refresher and developmental training programs. He / She will also look after transactional quality & compliance checks for the account along with driving process improvements and ...
More »
WNS
advertisements